AMC is a world leader company of high-end cooking systems for healthy and tasty food.
The AMC Worldwide Guarantee worth 30 years for firing units, basins and elements of composition of stainless steel, as well as all the steel parts of AMC Secuquick Softline from delivery date to the customer.
Target of AMC:
What is it?
Warranty Lifecycle Management (WLM) is a "Touch Screen Solution" and has been designed for all those customers who need to manage the product sold under warranty logics.
All the features in this package were based on the tools belonging to the SAP product suite, so no additional licenses are needed to those already owned by the customer (you only need to add the purchase of the hardware).
In case of need to add other functionalities, WLM - Basic package is scalable and is the basis from which to start.
The main functionalities of the tool include:
Warranty Lifecycle Management (WLM) is a web application developed to be mobile first and it is fully integrated with the SAP modules MM, SD and the Dictionary.
The solution is microservice based and runs in the Cloud Foundry environment on SAP Business Technology Platform. The main technologies used for the development are SAP Cloud Application Programming Model, Node.js, React, UI5 Web Components, Typescript.
The user authentication is managed by SAP Identity Authentication Service or other Identity Provider via OAuth2.
Accessories / Hardware
To take full advantage of the software components it is of paramount importance to use specific Hardware such as: